Privacy Policy
Last updated: October 10, 2025
Introduction
At Clastines, your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal AI worker service.
We believe in transparency and giving you control over your data. This policy is designed to help you understand what information we collect and why.
Information We Collect
Account Information
When you create an account, we collect your email address, name, and authentication credentials. This information is necessary to provide you with access to our service.
Usage Data
We collect information about how you interact with Clastines, including the tasks you request, preferences you set, and features you use. This helps us personalize your experience and improve our service.
Connected Services
When you connect external services (email, calendar, files), we access only the data necessary to perform the tasks you request. You can review and revoke these permissions at any time.
How We Use Your Information
- To provide and maintain our AI worker service
- To personalize your experience and learn your preferences
- To execute tasks on your behalf with your explicit permission
- To improve our algorithms and service quality
- To communicate with you about updates and support
- To ensure security and prevent fraud
Data Training Policy
We never train our AI models on your personal data without explicit consent.
Your conversations, tasks, files, and preferences are yours alone. They are used solely to personalize your individual experience and are never used to train models that serve other users.
If you choose to participate in our improvement program (opt-in only), we may use anonymized, aggregated data to enhance our service, but this always requires your explicit consent.
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive data
- Secure data storage with encryption at rest
- Regular security audits and penetration testing
- Strict access controls and authentication
- Compliance with GDPR, CCPA, and other privacy regulations
Your Rights
You have the right to:
- Access your personal data at any time
- Export all your data in a portable format
- Request correction of inaccurate information
- Delete your account and all associated data
- Opt out of optional data collection and processing
- Withdraw consent for specific data uses
Data Retention
We retain your data only as long as necessary to provide our service. When you delete your account, we permanently delete your personal data within 30 days, except where required by law to retain certain information.
You can also delete specific memories, conversations, or data at any time through your account settings.
Third-Party Services
When you connect third-party services (like email or calendar providers), we access these services on your behalf using OAuth or similar secure protocols. We only access the minimum data necessary to perform your requested tasks.
We do not sell or share your personal data with third parties for their marketing purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email and by posting a notice in our service.
Your continued use of Clastines after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@clastines.com
- Address: Clastines Privacy Team, [Address to be added]